Office Depot $300 scam - yes, it really happened
I'm sure you've heard something about the Office Depot $300 fraud. For a thorough explanation, see https://cybersafetynet.net/office-depot-faked-malware-scans-to-sell-unneeded-300-tech-services/. Basically, Office Depot's malware scan reported malware on computers that did not have malware. Office Depot then sold an unnecessary $300 service. Today I am writing about how that would look in other industries.
We have a high level of trust in those who provide professional services. We go to them when we sense a problem and need their training, judgement and professionalism to turn the problem into a solution. Let's see how this would play out in another industry.
Electrical
Your kitchen has a refrigerator, microwave oven and coffee maker. You discover that you can run two at the same time, but ... Read More
Is this the best Facebook phishing scam ever?
Scams seeking to harvest online credentials have long tried to replicate known logon pages. But this newly found instance is just about perfect.
In every scam that uses social engineering, the key is to be believable. If it looks right, feels right, has the timing right, etc., the victim is more likely to fall for it. This latest scam seeks to take advantage of a user’s desire to leverage single sign-on (SSO) via well-known websites. In this case, Facebook. Rather than creating (and remembering) countless passwords for an equivalently large number of websites, users will take advantage of identifying themselves via Facebook.
Under normal circumstances, a Facebook API is called which prompts the user to authenticate. But researchers at security vendor Myki have ... Read More
Malware found in Office Depot malware scans...not really
Office Depot and its tech partner tricked customers into buying unneeded tech support services by offering PC scans that gave fake results, according to the Federal Trade Commission. Consumers paid up to $300 each for unnecessary services.
The FTC yesterday announced that Office Depot and its software supplier, Support.com, have agreed to pay a total of $35 million in settlements with the agency. Office Depot agreed to pay $25 million while Support.com will pay the other $10 million. The FTC said it intends to use the money to provide refunds to wronged consumers.
Office Depot caught claiming out-of-box PCs showed “symptoms of malware”
Between 2009 and 2016, Office Depot and OfficeMax offered computer scans inside their stores using a "PC Health Check" ... Read More